What's the best way to report a problem?
We needs the information necessary to REPRODUCE the bug/problem in order to fix it. If you do not include all the information necessary this could cause a delays in resolution.
Key pieces of information to include:
- what page are you on? what is the URL? (example http://www.townlife.com/what)
- what button are you clicking
- what is happening
- what do you expect to happen
Other information that works really well:
- take a screenshot
- record a movie